Contact us

Get in touch with the Soundkit team for help with orders, product advice, delivery questions or general enquiries. We’ll do our best to get back to you as quickly as possible.

  • Support

    Need help choosing equipment or have a question about an existing order? ? Try our FAQs.

  • Returns

    Start a return, report a faulty product or find information about refunds and manufacturer warranties.

  • Shipping

    Find delivery prices, tracking information, international shipping details and collection guidance.

Send us a message

Tell us what you need help with and include as much information as possible. We aim to respond within one working day.

Include your order number if your enquiry relates to an existing purchase.

We'll aim to get back to you within 24 hours.

Visit or collect from Soundkit

Our physical showroom and store is based in Pontprennau, Cardiff. Visit us to view selected products, get technical advice and purchase equipment in person. You can also collect online orders from this location.

  • WELL TRUSTED
    Professional audio support
  • FAST UK DELIVERY
    Next-day delivery.
  • EXPERT HELP
    Advice from Industry Professionals
  • WORLDWIDE SHIPPING
    International delivery available